VI - Ordering Procedures

Note: Please be aware that most USPS postage rates were increased on January 22. 2017,
so please check this page carefully!
Note: All items listed, shown or referenced in this catalog are intended solely for the use of persons over 14 years of age.

Call 310-990-5422 for any questions, clarifications or to check in-stock status. The enclosed order form should be used for all orders , but MUST be used for credit card orders. Please send checks or money orders to:

Attention: Internet Sales Dept
P.O. Box 641175, West Los Angeles, CA 90064-1175

E-mail at:

Custom Traxx accepts credit cards [Visa/Mastercard/Discover only] for payment. Minimum credit card payment is $25.00. Such orders must be placed using the completed enclosed form and faxed or mailed via USPS to or faxed to 310-475-5597. Telephone orders can sometimes be taken Monday through Friday 6:00 PM to 9:00 PM Pacific Time as these are the only times that we are often in the office to receive and handle your order.

Attention: Internet Sales Dept
P.O. Box 641175, West Los Angeles, CA 90064-1175

E-mail at:

Please review carefully as our shipping charges and policies were modified effective August 15, 2016!
All submitted checks must have phone numbers and addresses printed on the face of the check!

Note 1: Checks provided without the above data may be returned to the sender without action!

Please use the stock numbers shown in brackets [ ] in this catalog when referring to our products!
Help avoid shipping errors!
This order form may be use to ease in making your order!

1. Minimum Shipping and Handling Charges for most traction parts - U.S. Destinations - $8.00, Canada - $20.00, Outside U.S. $25.00!

2. Shipping and Handling Charges to U.S. Destinations for ORR Street Railway Track:
2314-2327 Meter Length Rail - $20.00 (See Note 2 below:)

3. Most items are shipped USPS PRIORITY MAIL, except orders of less than three decal sets unless customer specifies otherwise in writing.

4. Shipping costs continue to escalate. For Shipping and Handling Charges Outside the continental United States, email us at For exact shipping quotes, email your proposed order prior to placement.

Note 2: Although most Custom Traxx shipments are made using USPS Priority Mail. Because ORR Rail (2314/2327) is now meter length, there are extra charges from USPS, so it is normally shipped Parcel Post. If you wish your ORR rail shipped USPS Priority Mail, please specify on your order form and include $40.00 for shipping.

Note 3: Minimum shipping charges to Australia for larger items - $40.00; Europe - $25.00.

Note 4: We regret that ORR Rail 2314 and 2327 shipments to Australia require $50.00 due to oversize length.

5. We suggest that buyers request insurance for all shipments to outside the United States,
Custom Traxx will not be responsible for items damaged or lost in shipment to points outside of the continental United States.

6. All items shipped to California addresses must include sales tax at 8.75%.

If you have any questions, email us at

7. Custom Traxx is officially an internet business and no longer maintains a printed catalog. Catalogs are only printed for special events. Our last printed catalog was a special edition for the May 2013 East Penn Meet. Our catalog is now only available on-line and is maintained as current as possible.

Our on-line catalog will continue to be updated as new products are added or existing products are revised.
We reserve the right to make changes or improvements to existing products at any time.

Custom Traxx wishes to acknowledge the contributions of the following individuals and organizations that have contributed significant information assisting in the development of Custom Traxx or Custom Traxx supported products:

Walter Abbenseth*, South Pasadena, CA
Ross Aldrich, Cincinnati, OH
Richard Allman, Villanova, PA
Thomas Bailey, Campbell, TX
George Barsky, Germantown, MD
Bruce Battles, Menlo Park, CA
Eric Bronsky, Chicago, IL
Earl Clark, Cincinnati, OH
P. Allen Copeland, El Cajon, CA
Dr. Harold Cox, Forty-Fort, PA
Eric Courtney, Busby, Alberta, Canada
Bob Dietrich, Downingtown, PA
Ken Dively, Ventura, CA
William Everett, Goleta, CA
Kevin T. Farrell, Boston, MA
Mike Fortney, Bloomington, IN
David Garcia, Downey, CA

James Gardiner, Mississauga, Ontario, Canada
Jim Gately, Walpole, MA
Carole Gilbert, San Francisco, CA
Charlie Givens, Lopez Island, WA
Don Good, Lafayette, CA
William P. Greenwood, New York, NY
J. Norman Hauser, Doylestown, PA
Guy "Mitch" Holland, Colton, CA
Illinois Railway Museum, Union, IL
Karl Johnson, Rio Vista, CA
Earl Johnston*, Chalfont, PA
John Kennedy, Chalfont, PA
Greg King, Sunbury, Australia
Robert Kutella, Mt Prospect, IL
Charles Long, Philadelphia, PAJ
Joel Lovitch, Middletown, NY

Joe Mannix*, Philadelphia, PA
David Morgan, Toronto, Ontario, Canada

Toshisuke Matsumoto, Tokyo, Japan
Stephen L. Meyers, Chicago, IL
William Mosteller, Falls Church, VA
Orange Empire Railway Museum, Perris, CA
Richard Orr*, Omaha, NE
Karl Peery, Daly City, CA
Al Raws, Malvern, PA
Bill Robb, Belleville, Ontario, Canada
Seashore Trolley Museum, Kennebunkport, ME
Dr S. Soho, Klamath Falls, OR
Edward W. Torpey*, Philadelphia, PA
Richard Vible*, Philadelphia, PA
Paul Voss, San Diego, CA
Brother James Wegesin, F.S.C., Chicago, IL


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